Support — Flit

1. Getting started

Create your account (nickname, or Sign in with Apple), then start your first quiz: general knowledge, news or celebrities. Your score, XP and progress are saved automatically.

2. My progress is gone

Make sure you are signed in with the same identity (especially Sign in with Apple). Score, XP and badges are tied to your account and synced server-side; switching devices keeps them as soon as you sign back in.

3. Quizzes won't load

Check your Internet connection, then close and reopen the app. If the issue persists, update to the latest version from the App Store, or contact us with your iPhone model and iOS version.

4. Daily quiz and notifications

Daily-quiz reminders rely on notifications. Enable them in iOS Settings → Notifications → Flit. You can adjust their frequency in the app settings.

5. Leaderboards and duels

Only your nickname and score appear in leaderboards, leagues and duels, never your email. Unfair behavior (cheating, automation) may lead to account suspension.

6. A quiz question looks wrong

Quiz content is generated and edited by us; despite our checks, a mistake is still possible. Report it by email mentioning the question, and we will fix it.

7. Manage or delete my account

Go to Settings → Account → Delete my account. Deletion erases your personal data within 30 days. You can also exercise your GDPR rights by writing to us.

8. Contact us

A question not covered here? Write to agencecwest@gmail.com describing the issue, your device model and iOS version. Publisher: Flit.